Managing Your Subscription
Managing Your Subscription
Everything about your plan is in one place: My Account. You need to be signed in.
Get to My Account
Choose My Account from the menu (on a phone, open Menu), or go straight to My Account.
The Subscription tab
My Account has three tabs: Settings, Subscription and Capabilities. Open Subscription. The card shows your plan, a status label and the date that matters:
- Active: your plan is running and will renew.
- Ending: you have cancelled and your access runs to the end of the period you paid for.
- Past due: a payment did not go through. Update your card to keep your access.
- Ended: your plan has ended and you are on the free tier.
Change or cancel
Choose Manage my subscription. You are taken to Stripe, our payment provider, where you can update your card, see your invoices, cancel, or resume a cancelled plan. Your card details never touch fencing.community. When you are done, Stripe returns you to My Account.
Renew
If your plan has ended, choose Renew My Subscription on the same card.
If there is no Manage button
Some memberships are run by a club or by our team rather than through Stripe. The card then tells you who to contact, and there is no Stripe button.
See also Plans and What Each Includes and Free and Paid Content.